$35/mo for the first seat, $15 for each seat after — no ceiling. Every core CRM feature is on every plan. You never pay to unlock something you already needed.
14-day free trial (30 days with a referral code) · no credit card required · no contract · your data exports anytime
Adding a technician just revises the same subscription — no second checkout, no new plan to shop for. Remove a seat and it revises down next cycle.
| Team size | How it adds up | Per month |
|---|---|---|
| 1 seat — solo tech | $35 base | $35 |
| 2 seats | $35 + $15 | $50 |
| 3 seats | $35 + $15 × 2 | $65 |
| 4 seats | $35 + $15 × 3 | $80 |
| 5 seats | $35 + $15 × 4 | $95 |
| 6+ seats | keep adding $15 each — no ceiling | $110+ |
Every seat sees the whole system, scoped to their role — owners, admins, schedulers, techs, drivers, and sales. Running a big shop? The formula never changes. Start free →
There's no "Pro tier" holding your route optimizer or QuickBooks sync hostage. If it helps you run an appliance shop, it's already on. Here's what every seat gets:
Want the deep dive? See the full feature tour →
Not every solo tech needs a dedicated line, so we keep the phone features separate. That way you never pay for calling, texting, or AI text-back you won't use — bolt it on the day you're ready, drop it the day you're not.
A dedicated business number that keeps your personal cell private — with calling, texting, voicemail transcription, and full AI text-back that answers and books your missed calls.
The Business Line is a separate monthly add-on on top of your per-seat plan — it isn't bundled into the $35. Without it, you still send email and can call or text from your own phone; the add-on is what puts a dedicated business number, softphone, and AI text-back inside ApplianceOps.
Provisioning a new number is a quick hands-on step with our team (porting an existing number takes about two weeks), so reach out and we'll get you set up.
Compare on capability first: none of the generalists do home-warranty split billing, AI work-order parsing, per-machine pricing, or resale-with-warranty-clock. The sticker price just happens to be lower too.
Every plan includes all the core CRM features and you scale by team size, not by unlocking what you already needed. Competitor figures are approximate, change often, and are shown for rough context — not a quote. The price is great; the fit is why appliance shops stay. See the full comparison →
It's per seat: $35/mo for the first seat plus $15 for each additional seat, with no ceiling. So one tech is $35, two is $50, three is $65, four is $80, five is $95, and it keeps scaling $15 at a time. Every core CRM feature is included on every plan — you only pay more as your team grows. There's a free trial and no contract.
Yes. Dispatch, invoicing, home-warranty split billing, AI diagnosis and work-order parsing, per-machine pricing, payments, inventory, resale and delivery, route optimization, reporting, QuickBooks sync, offline field work — all of it is on from your first seat. You scale by team size, not by unlocking capabilities. The only separate paid item is the optional Business Line phone add-on.
$15/mo per additional seat, forever — there's no ceiling and no per-user "enterprise" jump. Adding someone just revises your existing subscription (no second checkout); removing someone revises it down on the next cycle.
No — and that's on purpose. The Business Line is a separate optional add-on: $45/mo for up to 3 seats or $65/mo for 4–5 seats, with no setup fee. Larger team? Reach out for enterprise pricing. Not every solo tech needs a dedicated line, so we keep it separate rather than bundling phone features into the base price. Add it the day you want a business number, softphone, texting, and AI text-back; skip it if you don't.
Yes — 14 days free, or 30 days if you sign up with a referral code, and no credit card is required to start. Trial seats aren't metered, so you can invite your whole team to try it; the seat count only matters when you convert to a paid plan.
ApplianceOps takes no cut of your payments. Card payments run on your own Stripe connected account, so standard Stripe processing rates apply and go to Stripe, not to us. Card processing is a feature, not a revenue stream for us.
Yes. There's no contract and no cancellation fee — you can cancel from Settings whenever you want, and your data exports anytime. We'd rather earn the month than lock you in.
Those named tiers are grandfathered legacy plans for a handful of existing shops and aren't sold anymore. Today it's simply per seat: $35 for the first, $15 for each additional. Every plan already includes every core feature.
Set it up in an afternoon, or send us your customer list and we'll import it for you. See why appliance shops are switching — free for 14 days.
White-glove setup included · your data exports anytime · cancel whenever