Business Line — from $45/mo + $35 setup

Your own business phone line

One number. Calls forward to your cell. Every text — invoices, on-my-way, reviews — sends from your business number. And AI answers anyone you miss, 24/7. We provision everything; you never touch a carrier.

Get Business Line →

Already a customer? Add it in Settings → Phone & Business Line. New here? Start free →

How it works

From provisioning to your first call — we handle the carrier side end to end.

1

We provision your number

A local number in your preferred area code, registered for calling and texting (10DLC).

2

Calls forward to your cell

Customers call your business number → your existing phone rings. Your personal number stays private.

3

Texts send from your number

Every ApplianceOps SMS — reminders, invoices, on-my-way, reviews — goes out from your business line.

4

AI answers missed calls

Miss a call? AI instantly texts back, collects the details, and drafts a booking in your dispatch.

5

Everything tracked

Calls and messages land in your ApplianceOps message center, tied to the customer.

Two ways to run your texts

Start from your own cellphone, or upgrade to a dedicated business line whenever you're ready.

📲 From your cellphone

Already included on comms plans — send appointment texts, on-my-way, and review requests straight from ApplianceOps using your own phone. Great to get started.

See plans →

📱 Dedicated business line (upgrade)

A real business number that forwards calls to your cell, sends every text from your brand, and answers missed calls with AI. Customers never see your personal number.

Add a line →

Pick your plan

AI text-back, call forwarding, and the message center are included on every tier. + $35 one-time setup.

Solo

$45/mo
  • ✓ 1 user
  • ✓ 500 inbound minutes/mo
  • ✓ 500 SMS/mo
  • ✓ AI text-back included
  • ✓ Call forwarding
Choose Solo →

Pro

$120/mo
  • ✓ 5 users
  • ✓ 3,000 inbound minutes/mo
  • ✓ 3,000 SMS/mo
  • ✓ AI text-back included
  • ✓ Call forwarding
Choose Pro →

🏷️ Have a promo code? Enter it at checkout in Settings to waive the $35 setup fee.

What's included

 

Solo
$45
Team
$75
Pro
$120
Users135
Inbound minutes500/mo1,500/mo3,000/mo
SMS included500/mo1,500/mo3,000/mo
AI text-back
Call forwarding
Message center
One-time setup$35$35$35

Setup timeline

Your CRM works immediately. Your number activates as carrier registration completes — up to 14 days.

Day 1

You subscribe and submit your business info. We reserve a number in your area code.

Day 1–14

Carrier registration (10DLC) for compliant business texting.

Day 1–14

We text and email you the moment your number goes live.

Day 14 max

Business line fully live — calls forward, texts send, AI answers misses.

Questions

 

Do I need to download an app or buy a phone?

No. Calls to your business number forward to the cell you already use. Nothing to install, no second device.

Can I keep my personal number private?

Yes — customers only ever see your business number, on both calls and texts.

What happens if I miss a call?

AI instantly texts the caller back, asks for their name and appliance, and drafts a booking in your dispatch so you can follow up.

How long does setup take?

Up to 14 days for carrier registration (10DLC). We reserve your number on day one and notify you the moment it's active. Your CRM is fully usable the whole time.

What's the $35 setup fee for?

Number provisioning and carrier registration (10DLC compliance). A promo code can waive it.

Is AI text-back extra?

No — it's included on every Business Line plan. (The old standalone $20/mo add-on has been retired and folded into Business Line.)

One number. Calls forward. Texts send. AI answers.

Stop juggling your personal cell and missed calls.

Get Business Line — from $45/mo →